A good business with a bad website loses money quietly.

Plenty of small firms are excellent at what they do and invisible online. The site was built years ago by someone who has since moved on. It loads slowly on a phone, the contact form goes to an inbox nobody checks, and there is no obvious way to book anything. None of this shows up on a profit and loss statement, which is exactly why it persists.

KataFlow LTD is a UK-registered consultancy that builds and rebuilds the customer-facing side of small businesses: the site itself, the enquiry and booking flow behind it, and the handful of integrations that stop enquiries getting lost between a form and a calendar.

What we usually fix first

• Pages that are slow or unusable on a phone, where most visitors now arrive
• Contact routes that quietly fail — no phone number, a broken form, an unmonitored inbox
• Enquiries arriving as email and then being managed by memory
• Sites with no clear next step for someone ready to buy

How it runs

We start by looking at the site as a stranger would, on a phone, and write down what breaks. Then we agree a fixed scope and price. You own everything we build, including the hosting and the domain — we do not hold either hostage, and there is no monthly fee for access to your own website.